Frequently Asked Questions

How quickly do you ship out orders? Typically, orders ship out within 24 business hours or the next business day.
Delivery method and time frame for delivery? We use USPS priority mail which typically takes 2-3 days from date of shipping.
Where do you ship from? We ship from our facility in Oregon, USA
Do you offer free shipping? Orders of $100 or more qualify for free shipping. This excludes addresses outside the 48 contiguous United States and all APO/FPO/DPO/PO destinations.
How do I place orders? Orders can be placed 24/7 via our website.
What payment options are available? Our website accepts all major credit cards. The website is completely secure and encrypted.
Do you offer terms, credit accounts, CODs, etc? No. All orders must be paid in full before we ship them. This is one way we keep our prices low.
What is your return policy? If you are dissatisfied with your order, you can return it for a refund of the product value (no refund on return shipping). Returns must be made within 1 week of delivery of your order. Call 541.821.5207 to arrange returns Monday-Thursday 10am -3pm PST.
For apparel and accessories, we issue full value exchanges or store credits equal to purchase price.
I need to get in touch with you, how can I do that? You can call us directly at 541.821.5207 during business hours, Monday-Thursday 10am -3pm PST. You can also send us an email at Sales@Coffeeman.com